aboutus

About Support Nerds Inc

Support Nerds Inc is a tech company with an integrated portfolio of IT services. Based in the US and Canada, we’re committed to delivering solutions that ensure sustained success and growth in an ever-evolving technological landscape through one-of-a-kind customer experience.

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Your Trusted IT Partner for Years.

Established to assist growing businesses manage, leverage, and maximize their investments in IT, Support Nerds Inc. is one of the leading IT managed service providers that offers a personalized approach to Cloud Services, IT Management, Help Desk Support Services, IT Strategy and Consulting.

As your trusted IT partner, we make sure your organization is poised for success by analyzing your business and its dynamic needs with the expertise of our skilled IT professionals.

With an exceptional client success team, we service customers spread throughout North America. Together, we unlock limitless potential.

200+

support services
engineers

1,500

incidents per
month

80+

OEM
certifications

90%

Resolve more than
incidents in house

15-minute

Guaranteed response
(P1)for critical

Empowering Clients to leverage technology for
business growth

Our purpose is to distinguish our organization within the managed IT ecosystem by putting creativity, talent, and service together, while driving revenue growth for our clients. At its core is the implementation of advanced technology solutions to empower businesses with innovation and enhanced customer experience.

Our Core values

Integrity

We prioritize high ethical standards and are dedicated to always doing what's right. We ensure transparency in information, insights, and processes while furthering the goals of the organization.

Diversity, Equity and Inclusion

We are unwavering in our commitment to encouraging authenticity and nurturing positive relationships at all levels of the organization. We believe that with equal access to opportunities for everybody come more informed decisions and a thriving organization.

Value Creation

We’re passionate about driving value and powering our clients' growth at every step. We strive to surpass expectations, consistently delivering on our commitments, making sure to create new opportunities on the way.

Embracing Change

We believe in fostering a culture of innovation and creativity through continuous adaptation to evolving technologies and market dynamics. We pilot sustainable growth by remaining open to new ideas, embracing calculated risks, and navigating disruptions with agility.

Social Responsibility

We’re focused on empowering not just our stakeholders, but the communities we engage with, and the planet. We understand that sustainable social development drives success for both our clients and our organization.

"Support Nerds Inc.’s goal is to be the most sought-after IT service provider in North America, serving businesses with industry leading, secure and adaptive solutions that transform the way they manage their IT landscape to maximize growth and pave the way for a more sustainable future."

Paul Hayden

Paul Hayden

Founder, Support Nerds

"Support Nerds Inc.’s goal is to be the most sought-after IT service provider in North America, serving businesses with industry leading, secure and adaptive solutions that transform the way they manage their IT landscape to maximize growth and pave the way for a more sustainable future."

Paul Hayden

Paul Hayden

Founder, Support Nerds

"Support Nerds Inc.’s goal is to be the most sought-after IT service provider in North America, serving businesses with industry leading, secure and adaptive solutions that transform the way they manage their IT landscape to maximize growth and pave the way for a more sustainable future."

Paul Hayden

Paul Hayden

Founder, Support Nerds

"Support Nerds Inc.’s goal is to be the most sought-after IT service provider in North America, serving businesses with industry leading, secure and adaptive solutions that transform the way they manage their IT landscape to maximize growth and pave the way for a more sustainable future."

Paul Hayden

Paul Hayden

Founder, Support Nerds

We’ve Got Your IT Figured

We specialize in Cloud, IT Security, Computing and Mobility, and Managed IT, we create forward-thinking solutions that empower businesses to thrive in a rapidly
changing landscape, across operations.

Managed IT

Managed IT

We enable businesses to leave the complexities of IT management to skilled experts. From configuration and implementation to continual management and monitoring, we take care of all their technological needs.

Cybersecurity

Cybersecurity

We help clients stay ahead of evolving cyber threats with managed advanced threat detection, real-time monitoring, vulnerability assessments, incident response, and proactive security measures like firewall management and encryption.

Cloud Migration

Cloud Migration

We offer services to transition business data, applications, and infrastructure to the cloud smoothly and efficiently, with ongoing support, scalability, and performance optimization once the migration is complete.

Data Center

Data Center

We provide reliable and secure solutions for hosting and managing critical IT infrastructure that ensure complete data availability, durability & speedy recovery.

Managed Print

Managed Print

We assist businesses in everything from device installation and maintenance to monitoring print usage, managing supplies, and implementing secure printing solutions leading to improved workflow efficiency.

Empowering Businesses, Inspiring success

Our exceptional services have always been our distinct advantage. Our experts are equipped with the best tools to help businesses realize their potential and meet their goals.

Established

2000

Locations

9

Employees

1,000+

Possibilities

Infinite

We’re a people-centric tech company

A diverse group of people and an inclusive culture play a major role in our success and that of our clients. We build and nurture dedicated, resourceful teams with a shared commitment to create a collaborative environment focused on delivering lasting, sustainable value.

Diversity Icon

Diversity and Equal Access

We promote an environment of equality of access and opportunity in a diverse community, so our employees feel recognized and empowered. Our commitment to inclusivity enriches our workplace by driving productivity, success and creating valuable talent that reflects a broader range of ideas and experiences.

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Sustainability

We believe that the IT industry can contribute to global environmental goals by prioritizing optimization of software and infrastructure, adopting circular economy principles, and ensuring responsible sourcing of materials.We promote sustainable development on both strategic and operational levels to create a positive impact on the environment.

Growth Icon

The Opportunity to Grow

We provide a collaborative environment where you’ll be surrounded by people who are willing to share competence and expertise. With a common goal to drive success for our clients, together we innovate and design solutions that address their unique challenges and promote long-term growth.

Service Partners

Solutions Focused on Your Needs

We’ve partnered with industry experts who help us design and deploy IT solutions for your unique needs and environments.
Dell-logo
googlecloud-logo
MicroSoftPartner-logo
baracuda-logo
Delldirect-registered
lenovoBpartner-logo
How IT Works 

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